Emircom Achieves Top-Tier Cisco Gold Provider Status

Emircom is proud to be the first local organization in KSA and UAE to attain the highest level of Managed Services Partnership as a Worldwide Cisco Gold Provider. We’ve secured Cisco Powered Services specializations in Meraki Access, Meraki SD-WAN, and Cisco SDWAN.

In today’s digital business environment, organizations need reliable, secure networking solutions to maintain competitive advantage. Selecting the right technology partner is essential—this is where Emircom excels as a Cisco Gold Provider.

Emircom stands as the most certified Gold Provider across KSA and UAE with 3 Cisco Powered Managed Services and 10+ years of managed services delivery experience.

Gold Provider Requirements

As a Cisco Gold Provider, Emircom demonstrates superior capabilities in both delivering and managing Cisco solutions by meeting strict program requirements:

• Technical Expertise: Maintaining numerous Cisco certified engineers across specializations in NOC, field operations, and Service Delivery

• Customer Satisfaction: Delivering superior service and support consistently

• Advanced Specializations: Proving deep knowledge across multiple advanced Cisco technologies

• Operational Excellence: Following service delivery best practices, project management standards, and customer support with strict OLA/SLA adherence

“Partnering with Emircom has been a game-changer for us. Their commitment to excellence goes beyond expectations, ensuring our network remains resilient and reliable. With their support, we can innovate and grow our business without worrying about network disruptions.”

-Ahmad Al Qahtani, Head of IT, FMCG Company KSA

 

Partnering with Emircom as a Cisco Gold Provider offers clients significant advantages:

1. Cost Efficiency: Out-tasking IT management to Emircom reduces in-house IT staff and infrastructure costs, with access to preferential product and licensing discounts

2. Access to Advanced Technology: Our Cisco Gold Provider status gives clients direct access to Cisco’s latest technologies and market innovations

3. Technical Expertise: Our KSA and UAE-based Service Centre teams include highly certified professionals with extensive managed solutions experience

4. Responsive Support: Our Gold Provider status reflects our customer satisfaction commitment, with dedicated Client Success teams providing proactive assistance

5. Full-Service Solutions: With 3 Cisco Powered Managed Services spanning both Meraki and Cisco platforms, Emircom delivers comprehensive business technology solutions

6. Strategic Advantage: Our Gold Provider status strengthens our Cisco relationship, enabling close collaboration on strategic initiatives

“Emircom has consistently invested in their Cisco Gold Provider journey, accumulating three Cisco Powered Services to support their customers. This investment demonstrates the commitment to providing customer excellence in the managed services market. Partnering with Emircom means selecting a team that has invested and committed to meeting the Cisco Gold Provider requirements and delivering a unique customer experience.”

– Lamia Hassan, Cisco Managed Service Middle East Leader