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001 Microsoft Engineer

Job brief

  • Full responsibility of the Cloud Services and Infrastructure.
  • Administer systems such as Windows, Active Directory, Monitoring, , Exchange, DNS, Lync, and SharePoint
  • Diagnose system issues, predict future trends, make recommendations, and implement client solutions
  • Monitor system performance and be proactive in assessing and providing  recommendations for improvement
  • Patch and update assigned systems
  • Manage the Antivirus solution as per the security best practices
  • Maintain and enhance assigned systems for a variety of different vendor products
  • Follow the escalation matrix and update the flash report for the delayed projects
  • Update the managers on open Problem Notifications, production issues.
  • Create, maintain and update required documentation, records, logs, and reports.
  • Manage the development and implementation of formal procedures
  • Support the management team to capture forecasting demand and assess the
  • capacity requirements and operating budget allocation request to deliver the services.
  • Manage stakeholder expectation and resolve customer escalations.
  • Ability to interface with Senior Management and customers in a clear and  concise manner.
  • Manage the team by implementing good management practices and ensuring continuing development of junior members
  • Design and control the governance processes and procedures


  • Bachelor’s Degree in computer science or Information Systems
  • MCSE of higher qualification
  • Experience with monitoring, network diagnostic and network analytics tools
  • Experience with antivirus/malware and patch management technologies
  • Experience with administering systems, such as Microsoft Active Directory,
  • Exchange, Lync, SharePoint
  • Experience in telecom technologies (Voice & Data, Advanced Connectivity, Security Services, Data Centre & Cloud, Mobility & Applications)
  • Very good experience in VMWare, VCentre, Network and/or Storage
  • Solid experience maintaining Cloud environment
Job Category: Technical
Job Location: Dubai

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