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003 Senior Cloud Engineer – Virtualization

Job brief

  • Full responsibility of the Cloud Services and Infrastructure.
  • Administer systems such as Windows, Active Directory, Monitoring, , Exchange, DNS, Lync, and SharePoint
  • Diagnose system issues, predict future trends, make recommendations, and implement client solutions
  • Monitor system performance and be proactive in assessing and providing recommendations for improvement
  • Patch and update assigned systems
  • Manage the Antivirus solution as per the security best practices
  • Maintain and enhance assigned systems for a variety of different vendor products
  • Follow the escalation matrix and update the flash report for the delayed projects
  • Update the managers on open Problem Notifications, production issues.
  • Create, maintain and update required documentation, records, logs, and reports.
  • Manage the development and implementation of formal procedures
  • Support the management team to capture forecasting demand and assess the capacity requirements and operating budget allocation request to deliver the services.
  • Manage stakeholder expectation and resolve customer escalations.
  • Ability to interface with Senior Management and customers in a clear and concise manner.
  • Manage the team by implementing good management practices and ensuring continuing development of junior members.
  • Design and control the governance processes and procedures


  • Bachelor Degree in Computer Science or Information Systems
  • International Certifications from VMWare and MS Azure.
  • Must have knowledge on using the Cloud environment – VMWare, VCentre, vCloud
  • Director, VROPS, NSX, NSX-T, PKS, vCAV
  • Virtualization Platform and Public Clouds
  • Solid hands-on experience maintaining IT systems and Cloud environment
  • Solid experience maintaining and applying security policies and procedures
  • Solid experience in supporting, maintaining, and troubleshooting servers
  • Minimum 2 years’ experience in Managed Cloud Service environment



Job Category: Technical
Job Location: Dubai

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