May 2024, by Narayana Swamy, Senior Service Delivery Manager, Telecom
#All
Mastering Service Delivery
Key Takeaways: Effective service delivery is vital for system integrators like Emircom, focusing on customer satisfaction, cost efficiency, and risk management. Key aspects include exceeding customer expectations, optimizing resources, and managing potential risks. Unique advantages include bridging gaps between customers and vendors, tailoring services, and leveraging top solutions. Challenges involve managing stakeholders, controlling costs, and […]